How Aivo's Conversational AI Powers the Customer Journey: From Attraction to Loyalty

Did you know that 89% of customers expect personalized experiences throughout their journey with a brand? Moreover, 67% of consumers prefer interactions with companies that provide AI-driven support for its speed and 24/7 availability.

Aivo's Conversational AI solutions enable businesses to realize their full potential in every key interaction. Discover practical use cases and tailored solutions that showcase how our technology enhances customer service, strengthens engagement, and drives sales.

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Drive sales, stand out, and lighten your team’s workload!

Here’s how our tools can help you:

• Automate and scale customer service efficiently.

• Design unique experiences that build lasting customer loyalty.

• Boost sales through intelligent, timely interactions.

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Explore 11 Aivo’s Conversational AI Use Cases that Can Support Every Customer Interaction and Optimize Your Operations:

1. Lead Capture with Pre-registration Flows for Offers: Capture leads through social media ads directed to WhatsApp, where users can sign up for personalized offers that seamlessly integrate into your CRM for efficient follow-up.

2. Pre-Approved Loan Offers: Send proactive notifications with credit offers directly to customers’ WhatsApp, allowing them to complete the application process quickly without agent intervention, creating a smooth experience.

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3. Loan Management with Appointment Scheduling: Automatic notifications and intelligent geolocation to suggest nearby branches; customers can easily schedule appointments and apply for loans, optimizing their time and facilitating access to financial services.

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4. Web Pop-Ups with Promotions: Use web pop-ups to display targeted promotions at key buying moments, personalizing interactions based on user behavior and boosting conversion rates.

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5. Shopping on WhatsApp Flows: Offer early access to personalized deals, guiding customers to the right product and enabling them to complete their purchase directly on WhatsApp, enhancing satisfaction and ease of shopping.

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6. Personalized Offer + Purchase Flow: Showcase a custom catalog on WhatsApp, allowing users to select and purchase directly, thus improving automated shopping experiences and increasing conversion rates.

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7. Live Shopping Process: Provide real-time support where a virtual assistant initiates the purchase and an agent finalizes it, ensuring a personalized and seamless shopping experience.

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8. Order Tracking: Send proactive notifications that allow users to track their order status in real time on WhatsApp, giving them full visibility throughout the delivery process.

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9. Order Returns: Enable autonomous returns through a virtual assistant, with data capture and logging integrated with your return system, simplifying the customer’s experience.

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10. Service Satisfaction Survey: Conduct fully customizable automated surveys on WhatsApp after each transaction, enabling you to tailor experiences based on real-time feedback.

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11. Abandoned Cart Recovery: Send recovery notifications to users who didn’t complete their purchase, offering incentives like free shipping to encourage them to finalize the transaction, reclaiming lost sales.

Contact us today to discover how our solutions can drive your business success at every stage of the customer journey with both customers and prospects.

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Schedule a Meeting and Elevate Your Customer Experience!