When people have to contact customer service, they don’t want to waste time waiting or being redirected to different channels over and over again. They also don't like giving a company the same personal info they should already have.
People want quick solutions, personalized answers and to manage their own time.
At Aivo, we want them to spend less time with customer service and more time doing the things they love.
Aivo was founded in Argentina in 2012 as a way to revolutionize how companies communicate with their customers. In a short time it has expanded into a global company.
Our company specializes in offering customer service solutions with artificial intelligence for the enterprise sector. We have over 200 customers and more than 300 million interactions.
Maintain and continually improve our Comprehensive Management System.
Be a leader in Enterprise customer service automation solutions
Maintain the level of service, availability, integrity and confidentiality. Develop technology-based solutions that improve communication and business between companies and their clients.
The client must have the greatest satisfaction and response in the shortest time through compliance with the requirements.
Achieve a good work environment by promoting the personal and professional development of its collaborators.
Aivo operates globally in 22 countries, with offices in North, South America and Europe. We are +100 people working worldwide, committed to helping companies provide a better customer service on a daily basis.