ABOUT AIVO

We solve the customer's need at the first interaction

When people have to contact customer service, they don’t want to waste time waiting or being redirected to different channels over and over again. They also don't like giving a company the same personal info they should already have.

People want quick solutions, personalized answers and to manage their own time.

At Aivo, we want them to spend less time with customer service and more time doing the things they love.

History

Aivo was founded in Argentina in 2012 as a way to revolutionize how companies communicate with their customers. In a short time it has expanded into a global company.

Mission

Our company specializes in offering customer service solutions with artificial intelligence for the enterprise sector. We have over 200 customers and more than 300 million interactions.

OUR POLICIES

Comprehensive Management System

Maintain and continually improve our Comprehensive Management System.

Commercial management

Be a leader in Enterprise customer service automation solutions

Development and Infrastructure

Maintain the level of service, availability, integrity and confidentiality. Develop technology-based solutions that improve communication and business between companies and their clients.

Customer satisfaction

The client must have the greatest satisfaction and response in the shortest time through compliance with the requirements.

Good Climate and Organizational Culture

Achieve a good work environment by promoting the personal and professional development of its collaborators.

13/03/2025 - Version 16

Offices

Aivo operates globally in 22 countries, with offices in North, South America and Europe. We are +100 people working worldwide, committed to helping companies provide a better customer service on a daily basis.

Better together

Are you interested in becoming an Aivo partner?

These companies are transforming their customer service with Aivo:

Sony logo
Visa logo
Movistar logo
Amadeus logo