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Frictionless transfer to agent
Does your client want to speak with an agent? No problem! Automatically drift into the same chat window without waiting an extra second.
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Credit card upgrades
Amplify your customers' banking portfolio by simplifying upgrades and product acquisition processes.
Fraud detection
Send alerts of suspicious movements and allow automated purchase cancellations.
Identity authentication
Use voice biometrics (as simple as an audio message!) or a token by SMS or email.
Account and card activations
Verify their identity automatically and let your customers start using their cards in just a few interactions.
Notification of trips abroad
Your customers will be able to notify about trips or make any type of query from abroad from their messaging app.
Exchange rates and cryptocurrencies
Provide information on exchange rates and cryptocurrency value in just a few seconds.
Does your client want to speak with an agent? No problem! Automatically drift into the same chat window without waiting an extra second.
Learn moreInformation about your customer interactions is gold for your operational reports. With Aivo Suite's advanced analytics tool, measure conversation rates, identify content that hurts the experience, and get practical ways to exceed your customers' expectations day in and day out.
We’re ISO 27001 and ISO 9000-certified. We also have TLSv1.2 encryption for data transmission, AES 256 encryption for the database, and a disaster recovery plan to protect your company from any threat.
Also, Aivo meets the main privacy standards, such as GDPR and LGPD, to ensure the highest levels of information management.