Choose from an extensive set of nodes and design journeys to solve customers’ needs. You can go simple or go big. Studio adapts to every requirement to help you improve customer service and sales query resolution.
Create and auto-manage your integration flows. Whether you have a tech team or you are a coding enthusiast, Studio’s user-friendly interface allows you to easily design flows and deploy them directly into your conversational journeys.
Studio adapts to the specific company needs to help automate conversational journeys no matter how simple or sophisticated they are.
Lead generation
Delivery status tracking
User account creation
Product returns management
Credit history information
Credit card statements
Account balance
Recent/Last transactions
Data and minutes balance
Complaints management
Mobile plan changes
Billing statements
“Our focus is on integrating our services to achieve 100% resolution with the bot, avoiding transfers to other service channels, and establishing the WhatsApp channel as a priority, since it allows us to identify our customers and provide them with a transactional set that solves 80-20 of the most recurrent queries in a single chat”
Fabián Mealla
Digital Banking Manager
Offering instant solutions is key when designing a truly conversational experience for your customers. Transactional integrations with third-party platforms will provide them with the information they are looking for, like a support ticket, a credit card balance, or the details of their phone plan. For those using Aivo’s Conversational AI Platform, Studio allows you to develop custom workflows to connect the solution with web APIs and web services and automate customer service and sales queries resolution in an autonomous manner.
To create integrations using Studio you need to have access to an API REST or SOAP. They could be owned by you or bye a third-party. one.
Of course! You can take the product tour to explore some of its functionalities.
Studio is a low-code tool, so you need some programming knowledge to create complex workflows. The recommended requirements are: basic knowledge in flow layout/modeling, Javascript programming language or the ability to research and find possible solutions, Web Services/API REST, and Aivo’s platform complements.
You can use Studio to create integrations at your own pace and according to your own objectives. However, if you need extra help our team will be there to guide you through the process.
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