Provide a powerful and unified Customer Service experience

Connect Zendesk and AgentBot to take your Customer Service to the next level.

The best of Human and Automated Customer Service combined

AgentBot is a virtual assistant that uses artificial intelligence to empower your agents by giving them a hand — so they can focus on more complex issues.

  • Create your own bot.
  • Quick and easy set-up.
  • AgentBot chats with your customers and solves their questions automatically.
  • Transfer the conversation to a human agent only when necessary.

Add forms to create tickets

  • No technical intervention; set it up from the AgentBot administration platform.
  • Import forms from Zendesk Support and embed them to your answers in the bot.
  • When a customer fills the form a ticket is automatically generated in Zendesk.
  • Access the history of the conversation between your customer and the virtual assistant.
  • AgentBot gives the customer a tracking code.

Import content and create your own chatbot

  • No technical intervention; set it up from the AgentBot administration platform.
  • Create your chatbot in no-time, you already have the content.
  • Align your helpdesk and your bot to deliver precise and coherent answers.

Save time, answer automatically

AgentBot is an automatic customer support solution that uses Artificial Intelligence to understand and solve customers’ needs in real time.

Start making your customers happy