Provide a powerful and unified Customer Service experience

Connect Zendesk and AgentBot to take your Customer Service to the next level.

Provide second-level attention

  • No technical intervention; set it up from the AgentBot administration platform.
  • Create rules to transfer the conversation to a human agent when needed.
  • AgentBot understands your customers and opens the Zendesk Chat window.
  • Access the history of the conversation between your customer and the virtual assistant.

Add forms to create tickets

  • No technical intervention; set it up from the AgentBot administration platform.
  • Import forms from Zendesk Support and embed them to your answers in the bot.
  • When a customer fills the form a ticket is automatically generated in Zendesk.
  • Access the history of the conversation between your customer and the virtual assistant.
  • AgentBot gives the customer a tracking code.

Import content and create your own chatbot

  • No technical intervention; set it up from the AgentBot administration platform.
  • Create your chatbot in no-time, you already have the content.
  • Align your helpdesk and your bot to deliver precise and coherent answers.

Save time, answer automatically

AgentBot is an automatic customer support solution that uses Artificial Intelligence to understand and solve customers’ needs in real time.

Let's get you started

Start making your customers happy