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October 21, 2022

Engage: How to send proactive discounts via WhatsApp

Engage is a tool from the Aivo Suite that allows companies to initiate proactive conversations with their users via WhatsApp. Find out how to take advantage of its full potential.

October 18, 2022

Chatbots in Telcos: Pros & Cons

Offer an innovative customer service experience with chatbots equipped with natural language processing. See why this tech is innovating telco now and forever.

October 14, 2022

Black Friday is not just for e-commerce

Black Friday, the most important event of the year, it’s the perfect opportunity to increase sales in almost any industry. In this article we tell you how to make the most of it.

October 13, 2022

8 Critical Customer Service Skills for Live Chat Agents

Live chat agents require proper communication skills for dealing with customers effectively. Learn about customer service skills for live chat agents.

October 10, 2022

The Complete Guide to Chatbots for Marketing

Are you interested in adding a chatbot to your marketing strategy? Click here for the complete guide to chatbots for marketing.

September 27, 2022

Black Friday: How to Successfully Deal With Overdemand

Did you know that Black Friday overdemand can now be handled with efficiency owing to the development of conversational AI chatbots? Click now to learn more.

September 26, 2022

Black Friday: How to Sell More With Conversational AI

Conversational AI can direct potential clients in the right direction, boosting Black Friday sales. Learn how it works and how to get started here.

September 22, 2022

What are automated conversational journeys?

Automated conversational journeys are at the heart of the customer service experience. Offer your customers real conversations with immediate and personalized solutions.

September 16, 2022

The Importance of Integrations When Implementing a Chatbot

We take a look at the importance of having a chatbot that can easily integrate to multiple platforms. Read about integrating a chatbot for banking and more.