All posts

March 15, 2022

How to Sell More and Provide the Best Customer Support Using WhatsApp Business

These are the most important features on WhatsApp Business that will allow you to grow your business and provide a better customer service.

February 15, 2022

How to Automate your Communication Strategy on WhatsApp Business

Do you seek to connect with global audiences, build long-term relationships, and improve your sales? Find out what your strategy needs to never miss a single opportunity.

December 2, 2021

5 reasons to use a chatbot in Telecommunications

The telecommunications industry faces major customer service challenges on a daily basis. Discover how chatbots can be their greatest allies.

December 1, 2021

A global strategy: Meet Cemex's multilingual and international bot

Cemex has implemented their conversational bot in six countries and it will soon be available in more than five languages. Discover how they did it.

December 1, 2021

Complete journey and agility: How TAG Livros optimizes its service for moments of high demand

Conversational AI can also be one of your best sellers. We spoke with Michelle Stefanello, Relationship Coordinator at TAG Livros.

November 30, 2021

Automated and empathetic service: Jeitto Crédito shares how fintech can be even more efficient

Jeitto Crédito made the experience of its customers more efficient with a resolving solution integrated with the institution's banking systems. Learn more about the case with Patrícia Marques.

November 30, 2021

Smooth and easy communication: How TOTVS optimized its support using Whatsapp Business

A well-planned and executed digital channel strategy makes the difference to the success of an initiative. Discover how WhatsApp was essential for the success of the service at TOTVS in 2021.

November 29, 2021

Thinking ahead and building together: how InvenIT wants to improve the customer experience

Lígia Braga, Head of Product-Led Sales at Aivo, talks with Carlos Pereira, CEO of Invenit, about customer experience and vision for the future.

November 26, 2021

The five keys of VASS in digital transformation

Martín Frascaroli, CEO at Aivo, talks to Leonardo Rojas, Commercial Director at VASS, about learnings of 2021 and companies main challenges in CX.