Automatic customer support on
telephone channels with
Artificial Intelligence
How it works
Automatic customer support on telephone channels with Artificial Intelligence
How it works
+70% of corporate communications still take place over the phone
The full customer care capacity does not support 100% of customers 24/7
Customers frustrated with long menu options
+70% of corporate communications still take place over the phone
The full customer care capacity does not support 100% of customers 24/7
Customers frustrated with long menu options
Voice uses Artificial Intelligence to understand the customer’s natural language and delivers a response instantly.
- Understand user intent with natural language
- Dynamic or prerecorded voices
- Integrate with information from internal systems
- Detail of each customer conversation
- Learn and analyze how to improve care
Listen to a conversation
Voice uses Artificial Intelligence to understand the customer’s natural language and delivers a response instantly.
- Understand user intent with natural language
- Dynamic or prerecorded voices
- Integrate with information from internal systems
- Detail of each customer conversation
- Learn and analyze how to improve care
Listen to a conversation
How does it work?
Voice uses Google audio recognition with a 73% effectiveness rate
SaaS – In the cloud
- Redundant, highly available infrastructure
- No investment in local infrastructure
- Unlimited customer care channels
- SIP connection
- Optional local number (depending on location)
How does it work?
Voice uses Google audio recognition with a 73% effectiveness rate
SaaS – In the cloud
- Redundant, highly available infrastructure
- No investment in local infrastructure
- Unlimited customer care channels
- SIP connection
- Optional local number (depending on location)
No confusing options or long waits on hold. Speak instantly with all your customers.
Customer support over the phone. Evolved.
No confusing options or long waits on hold. Speak instantly with all your customers.
Customer support over the phone. Evolved.