Embrace and share your know-how
Centralized knowledge base & intelligent search engine that empowers agents and improves self-service experience.
Identify your customers’ needs with Help’s natural language understanding engine, that interprets conversational language and learns from every interaction. An Artificial Intelligence solution that integrates human empathy in customer service communication.
Help uses machine learning to create SEO optimized content. When your customers search specific information using natural language, your articles will appear in the first results. Easy to find indexed content.
Custom subdomains, header and footer according to your brand’s identity.
Monitor your performance through deep quantitative and qualitative real time analytics and discover meaningful insights to deliver better experiences.