Utilities

Facilitate consumer access and provide immediate solutions.

Utilities

Facilitate consumer access and provide immediate solutions.

Main topics that AgentBot resolves

  • Service information
  • Track usage
  • Pay bill online
  • Identify customers / non-customers
  • Service issues
  • Start or stop service

Main topics that AgentBot resolves

  • Service information
  • Track usage
  • Pay bill online
  • Identify customers / non-customers
  • Service issues
  • Start or stop service
+8M

of conversations

18%

conversations transfered to an agent

Public services are a critical provider for individuals and businesses.

Aivo creates a real-time support strategy adapted to today’s generation. Reduce high support demands, improve the customer relationship and increase satisfaction.

Speak with one of our Utilities experts

Speak with one of our Utilities experts