Government

Connect with your constituency.

Government

Connect with your constituency.

“Our strategy here is to go where people are today, to use the channels that people today are already using, and put our services and add value there.”

Facundo Carrillo – Secretary of Citizens’ Representation

“Our strategy here is to go where people are today, to use the channels that people today are already using, and put our services and add value there.”

Facundo Carrillo – Secretary of Citizens’ Representation

Main topics that AgentBot resolves

  • General information
  • Track issue/complaint
  • Human Chat
  • Make payments and pay tickets
  • Request appointments
  • Sign up for public school
  • Request personal information
  • Government services locator
  • Construction Updates

Main topics that AgentBot resolves

  • General information
  • Track issue/complaint
  • Human Chat
  • Make payments and pay tickets
  • Request appointments
  • Sign up for public school
  • Request personal information
  • Government services locator
  • Construction Updates
4.480.200

Interactions this past year

87%

Percentage of inquiries resolved by AgentBot this past year

4.480.200

Interactions this past year

87%

Percentage of inquiries resolved by AgentBot this past year

Citizens seek to communicate, be understood and solve their needs in the moment

Aivo responds with a customer support strategy that offers real-time solutions incorporating new communication channels.

Citizens seek to communicate, be understood and solve their needs in the moment

Aivo responds with a customer support strategy that offers real-time solutions incorporating new communication channels.

Speak with one of our Government experts

Speak with one of our Government experts