Amerson Magalhães – Director of Operations

Amerson Magalhães – Director of Operations

“We needed a virtual assistant that was completely integrated in all of our attention channels. AgentBot was the only virtual assistant that met this requirement.”

“The bot is powered by artificial intelligence for customer support, allowing us to learn about the customers’ behavior and most frequent inquiries. As time goes on, we will become more prepared to provide automatic responses to complex questions.”

“In automated attention, the speed of the support is the first benefit perceived by the customer. The first level of quality we must have in our customer support is the ability to respond to our customer’s question.”

“We needed a virtual assistant that was completely integrated in all of our attention channels. AgentBot was the only virtual assistant that met this requirement.”

“The bot is powered by artificial intelligence for customer support, allowing us to learn about the customers’ behavior and most frequent inquiries. As time goes on, we will become more prepared to provide automatic responses to complex questions.”

“In automated attention, the speed of the support is the first benefit perceived by the customer. The first level of quality we must have in our customer support is the ability to respond to our customer’s question.”

942k

interactions in the past year

92%

inquires with answers

942k

interactions in the past year

92%

inquires with answers

Main topics that AgentBot resolves

  • Password and Electronic Signature
  • Fixed Income
  • Shares
  • Finance Options
  • Custody
  • Forward Market
  • Account
  • Deposits and Withdrawals
  • Social Media
  • Rent
  • Investment Advice
  • Margin Account
  • Investment Funds

Main topics that AgentBot resolves

  • Password and Electronic Signature
  • Fixed Income
  • Shares
  • Finance Options
  • Custody
  • Forward Market
  • Account
  • Deposits and Withdrawals
  • Social Media
  • Rent
  • Investment Advice
  • Margin Account
  • Investment Funds

About Easynvest