“This technology has had a big impact on the students because it has allowed us to overcome the obstacle of providing personalized support to a large number of students. We can now be very confident in the messages we communicate to the public 24 hours a day, 365 days a year.”

León Molina – General Marketing Director, Siglo 21

“This technology has had a big impact on the students because it has allowed us to overcome the obstacle of providing personalized support to a large number of students. We can now be very confident in the messages we communicate to the public 24 hours a day, 365 days a year.”

León Molina – General Marketing Director, Siglo 21

“The virtual assistant helps us meet our student support goal, through an omni-channel experience. It provides the student with an online consultant, available 365 days a year.”

“To us, large numbers and personalized attention are not mutually exclusive. And we are strongly committed to making each individual feel that, just as they chose us to be the providers of their education, we choose each and every one of them. Through technology, we make this possible.”

“We prioritize student support because we want to provide them with a model adapted to their lifestyles, their schedules, their jobs, and so on.”

“The virtual assistant helps us meet our student support goal, through an omni-channel experience. It provides the student with an online consultant, available 365 days a year.”

“To us, large numbers and personalized attention are not mutually exclusive. And we are strongly committed to making each individual feel that, just as they chose us to be the providers of their education, we choose each and every one of them. Through technology, we make this possible.”

“We prioritize student support because we want to provide them with a model adapted to their lifestyles, their schedules, their jobs, and so on.”

+800k

Interactions in the last year

83,1%

Questions answered by AgentBot last year

+800k

Interactions in the last year

83,1%

Questions answered by AgentBot last year

Main topics that AgentBot resolves

  • Information about subjects
  • Questions about registration
  • Transfer to human chat
  • Features of the course of studies
  • Information about exams
  • Questions about scholarships and benefits
  • Payment processing
  • Help with accessing and using platforms
  • Contact information

Main topics that AgentBot resolves

  • Information about subjects
  • Questions about registration
  • Transfer to human chat
  • Features of the course of studies
  • Information about exams
  • Questions about scholarships and benefits
  • Payment processing
  • Help with accessing and using platforms
  • Contact information

About Siglo 21 University

Siglo 21 University, with more than 52,000 students and 12,500 graduates, is the educational institution that Argentines choose most for a private college, according to official data from the Directory of University Statistics from the Ministry of National Education. Created in 1995, during its first 20 years it became a federal institution, with a presence in the 23 provinces of Argentina and the Autonomous City of Buenos Aires, through more than 300 University Learning Centers. It offers a full range of education, composed of undergraduate, graduate and postgraduate degrees, along with international certification programs and training options for public and private organizations, all given by a body of professors experienced at both the academic and professional levels.

About Siglo 21 University

Siglo 21 University, with more than 52,000 students and 12,500 graduates, is the educational institution that Argentines choose most for a private college, according to official data from the Directory of University Statistics from the Ministry of National Education. Created in 1995, during its first 20 years it became a federal institution, with a presence in the 23 provinces of Argentina and the Autonomous City of Buenos Aires, through more than 300 University Learning Centers. It offers a full range of education, composed of undergraduate, graduate and postgraduate degrees, along with international certification programs and training options for public and private organizations, all given by a body of professors experienced at both the academic and professional levels.