eCommerce

Strengthen sales and streamline services.

eCommerce

Strengthen sales and streamline services.

“Artificial Intelligence is more than a trend. It’s a reality. AI has a presence in diverse services and sectors, so for customer service it shouldn’t be any different.”

Allan Diniz – Planning and Support Quality Manager

“Artificial Intelligence is more than a trend. It’s a reality. AI has a presence in diverse services and sectors, so for customer service it shouldn’t be any different.”

Allan Diniz – Planning and Support Quality Manager

Main topics that AgentBot resolves

  • Pre-sales
  • Sales
  • Track order
  • Delivery
  • Product returns and exchanges
  • Payment methods
  • Products
  • Offers
  • Technical Service
  • Open ticket and follow up
  • Customer identification
  • Track order
  • Returns and exchanges
  • Store locator​
  • Upsell to customers

Main topics that AgentBot resolves

  • Pre-sales
  • Sales
  • Track order
  • Delivery
  • Product returns and exchanges
  • Payment methods
  • Products
  • Offers
  • Technical Service
  • Open ticket and follow up
  • Customer identification
  • Track order
  • Returns and exchanges
  • Store locator​
  • Upsell to customers
88%

Of conversations are resolved with AgentBot

68%

Savings perconversation

1M

Monthlyinteractions

88%

Of conversations are resolved with AgentBot

68%

Savings perconversation

1M

Monthlyinteractions

E-commerce customers are hyperconnected and strive to meet your needs in real time.

Aivo resolves the greatest challenge of e-commerce by offering instant answers and integrating all interaction channels. It can solve any problem with the highest response speed and delivering the best customer experience.

Speak with one of our eCommerce experts

Speak with one of our eCommerce experts