Turn a conversation into a
lasting relationship

Turn a conversation into a lasting relationship

Take advantage of each connection.

Invest in your relationships and earn trust

Strengthen sales and streamline services

Connect with your constituency

Facilitate consumer access and provide immediate solutions

Education is evolving

+120 million conversations

+120 million conversations

“Our strategy here is to go where people are today, to use the channels that people today are already using, and put our services and add value there.“

Facundo Carrillo – Secretary of Citizens’ Representation

“Our strategy here is to go where people are today, to use the channels that people today are already using, and put our services and add value there.“

Facundo Carrillo – Secretary of Citizens’ Representation

“This technology has had a big impact on the students because it has allowed us to overcome the obstacle of providing personalized support to a large number of students. We can now be very confident in the messages we communicate to the public 24 hours a day, 365 days a year.”

León Molina – General Marketing Director, Siglo 21

“This technology has had a big impact on the students because it has allowed us to overcome the obstacle of providing personalized support to a large number of students. We can now be very confident in the messages we communicate to the public 24 hours a day, 365 days a year.”

León Molina – General Marketing Director, Siglo 21

“The virtual assistant makes use of technology so that we can meet our main objective: a good customer experience. We want the customer to have a great experience each time they interact with Easynvest.”

Amerson Magalhães – Director of Operations

“The virtual assistant makes use of technology so that we can meet our main objective: a good customer experience. We want the customer to have a great experience each time they interact with Easynvest.”

Amerson Magalhães – Director of Operations

“Artificial Intelligence is more than a trend. It’s a reality. AI has a presence in diverse services and sectors, so for customer service it shouldn’t be any different.”

Allan Diniz – Planning and Support Quality Manager

“Artificial Intelligence is more than a trend. It’s a reality. AI has a presence in diverse services and sectors, so for customer service it shouldn’t be any different.”

Allan Diniz – Planning and Support Quality Manager

“AgentBot has become one of our most important projects. Nikko has helped us reduce support costs and provide our customers a good experience from the first contact. This project has been strategic in accomplishing our goals.”

María José Mañón Talamantes – Online Support Manager, Telefónica México

“AgentBot has become one of our most important projects. Nikko has helped us reduce support costs and provide our customers a good experience from the first contact. This project has been strategic in accomplishing our goals.”

María José Mañón Talamantes – Online Support Manager, Telefónica México

“We were looking to provide instant 24/7 support for all users to
complement our traditional chat channel.”

Veronica Puentes – Telefónica Movistar Argentina

“We were looking to provide instant 24/7 support for all users to
complement our traditional chat channel.”

Veronica Puentes – Telefónica Movistar Argentina