4 February, 2019 • 0 Comments
Omnichannel Customer Service: Why should you implement it in your business?
Your potential customers want to buy quickly and comfortably through an integrated experience. They sign...
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31 January, 2019 • 0 Comments
Advantages of Artificial Intelligence in Customer Service
Artificial intelligence (AI) helps, and will continue to help, with tasks in all areas. We...
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30 January, 2019 • 0 Comments
What is a chatbot? 4 essential ways to use them in your company
The term “chatbot” has become incredibly popular in recent years. More and more companies are...
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28 January, 2019 • 0 Comments
Differences between Customer Support and Customer Service: What you need to know
The concepts of Customer Support and Customer Service are frequently confused. Some companies use the...
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25 January, 2019 • 0 Comments
5 reasons why automatic Customer Service is here to stay
Technology is going fast and collaboration between men and machines is already part of many...
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24 January, 2019 • 0 Comments
What Is Artificial Intelligence and why is it useful for Customer Service?
Technology is increasingly present in our daily lives. It helps in jobs that decades ago...
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23 January, 2019 • 0 Comments
10 changes to Customer Service #10yearchallenge
If we think about the changes in Customer Service over the past 10 years, we...
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