Automatic customer
support solutions with
Artificial Intelligence
Improve customer support
- Respond in real time
- Omnichannel
- Interact with text or voice
- 24/7 support, without waits
- Reduce human support
- Resolve problems instantly
Increase sales
- Upsell
- Cross-sell
- Generate leads
- Proactive
Improve customer support
- Respond in real time
- Omnichannel
- Interact with text or voice
- 24/7 support, without waits
- Reduce human support
- Resolve problems instantly
Increase sales
- Upsell
- Cross-sell
- Generate leads
- Proactive
Omnichannel
Converse with your customers. Provide the same experience across any text or voice channel.
AgentBot understands the language and rules of each channel. It adapts and automatically adjusts every message.
Omnichannel
Converse with your customers. Provide the same experience across any text or voice channel.
AgentBot understands the language and rules of each channel. It adapts and automatically adjusts every message.
Talk naturally with your customers
AgentBot understands what your customers need from the first interaction.
Natural Dialogue
AgentBot understands natural language, multiple ways to ask questions, jargon, slang, regionalisms, typos, grammatical errors and other language deformations.
Context and Coherence
Memory state to maintain coherence in long conversations. AgentBot recognizes the channel and obtains user data to deliver a personalized solution.
Continuously Evolve
Algorithms, dictionary and proprietary meanings database that evolve in real time using Machine Learning.
Predict
When it doesn’t have the requested information, AgentBot suggests related content based on similar interactions with other customers.
Talk naturally with your customers
AgentBot understands what your customers need from the first interaction.
Natural Dialogue
AgentBot understands natural language, multiple ways to ask questions, jargon, slang, regionalisms, typos, grammatical errors and other language deformations.
Context and Coherence
Memory state to maintain coherence in long conversations. AgentBot recognizes the channel and obtains user data to deliver a personalized solution.
Continuously Evolve
Algorithms, dictionary and proprietary meanings database that evolve in real time using Machine Learning.
Predict
When it doesn’t have the requested information, AgentBot suggests related content based on similar interactions with other customers.
Give your customers a personalized experience
Empathy and personality
Create a personality that reflects your company’s values and tone of voice. Strengthen the relationship with your customers and increase brand loyalty.
Look and feel
Customize every detail of chat window.
Conditionals
Decide how to interact with each customer. Automatically personalize or adapt your answers according to a particular status or business unit.
Tools
Include additional resources and multimedia in your answers to enrich the experience.
Give your customers a personalized experience
Empathy and personality
Create a personality that reflects your company’s values and tone of voice. Strengthen the relationship with your customers and increase brand loyalty.
Look and feel
Customize every detail of chat window.
Conditionals
Decide how to interact with each customer. Automatically personalize or adapt your answers according to a particular status or business unit.
Tools
Include additional resources and multimedia in your answers to enrich the experience.
Integrate AgentBot with any CRM, internal system, human chat or third-party application. Carry out actions that provide real-time solutions and deliver useful information to your customers.
Use our REST API to integrate with your own CRM and other platforms:
Integrate AgentBot with any CRM, internal system, human chat or third-party application. Carry out actions that provide real-time solutions and deliver useful information to your customers.
Use our REST API to integrate with your own CRM and other platforms:
Proactivity
Interact with your customers in the right place, at the right time. Start a valuable conversation through your ads.
Proactivity
Interact with your customers in the right place, at the right time. Start a valuable conversation through your ads.
Manage knowledge and continuously evolve
Manage and grow your knowledge base
Online real-time knowledge management tool. Train your virtual assistant without any linguistic or technical skills.
Improvement
Detailed information on your customers’ behavior. Detect what content to optimize or add to enhance the user experience.
Manage knowledge and continuously evolve
Manage and grow your knowledge base
Online real-time knowledge management tool. Train your virtual assistant without any linguistic or technical skills.
Improvement
Detailed information on your customers’ behavior. Detect what content to optimize or add to enhance the user experience.
