Omnichannel chat assisted
by Artificial Intelligence

The best copilot for your agents

HOW DOES IT WORK?

Omnichannel chat assisted
by Artificial Intelligence

The best copilot for your agents

HOW DOES IT WORK?

Omnichannel

Connect with your customers on their favorite channels

Messages adapt to the rules of each channel and the type of support: real-time or asynchronous.

Omnichannel

Connect with your customers on their favorite channels

Messages adapt to the rules of each channel and the type of support: real-time or asynchronous.

Artificial Intelligence

Unique improvement system that evolves with use. Learn from previous interactions between agents and customers.

  • Reduce errors
  • Create and grow a knowledge base to share learning
  • Provide answers much faster than a traditional platform

Artificial Intelligence

Unique improvement system that evolves with use. Learn from previous interactions between agents and customers.

  • Reduce errors
  • Create and grow a knowledge base to share learning
  • Provide answers much faster than a traditional platform

Real-time reports and results

Analyze and monitor every interaction

Management reports
Monitor agent performance
Monitor conversations
Chat details
Customer list and information
Customer support groups

Real-time reports and results

Analyze and monitor every interaction

Management reports
Monitor agent performance
Monitor conversations
Chat details
Customer list and information
Customer support groups

Features

Real-time
statistics
Intelligent
Support Queues
Unify users
Monitor and
manage agents
Triggers
Suggestions
Spell-check
Emojis
Security
Artificial
Intelligence
AgentBot
Integration
Shortcuts

Features

  • Real-time statistics
  • Intelligent Support Queues
  • Unify users
  • Monitor and manage agents
  • Triggers
  • Suggestions
  • Spell-check
  • Emojis
  • Security
  • Artificial Intelligence
  • AgentBot Integration
  • Shortcuts

Live Benefits

100% in the cloud
Unlimited amount of users
No extra cost for
additional channels
SLA 99,9%
Only charge for conversation

Live Benefits

100% in the cloud
Unlimited amount of users
No extra cost for additional channels
SLA 99,9%
Only charge for conversation