In 83% of online sales, customers need more information before making a decision. Your customers are hyperconnected and always online. The greatest challenge of E-commerce is to respond to questions in real time. Customers expect a seamless experience and consistent messaging across all channels. The speed of the answer and the solution are most important variables in the customer experience.

In 83% of online sales, customers need more information before making a decision. Your customers are hyperconnected and always online. The greatest challenge of E-commerce is to respond to questions in real time. Customers expect a seamless experience and consistent messaging across all channels. The speed of the answer and the solution are most important variables in the customer experience.

Main topics that AgentBot resolves

  • Pre-sales
  • Sales
  • Track order
  • Delivery
  • Product returns and exchanges
  • Payment methods
  • Products
  • Offers
  • Technical Service
  • Open ticket and follow up
  • Customer identification
  • Track order
  • Returns and exchanges
  • Store locator​
  • Upsell to customers

Main topics that AgentBot resolves

  • Pre-sales
  • Sales
  • Track order
  • Delivery
  • Product returns and exchanges
  • Payment methods
  • Products
  • Offers
  • Technical Service
  • Open ticket and follow up
  • Customer identification
  • Track order
  • Returns and exchanges
  • Store locator​
  • Upsell to customers
88%

Of conversations resolved
with AgentBot

68%

Savings per
conversation

1M

Monthly
interactions

1:50'

Average time per
conversation

88%

Of conversations resolved
with AgentBot

68%

Savings per
conversation

1M

Monthly
interactions

1:50'

Average time per
conversation

Speak with one of our eCommerce experts

Speak with one of our eCommerce experts